Click here to also read our Terms and Conditions

Red Monkey Coffee.Com - Customer Privacy and Security Statement


Secure paying online
Payment details are captured online using 128 bit encrypted Secure Socket Layer technology, which encrypts all information to make it secure. Red Monkey Coffee.Com uses WorldPay the industry-leading on-line transaction provider, the same company that handles on-line credit card transactions for FreeServe, Virgin, Financial Times and more. Click here to visit the WorldPay where you can find further information on there security, WorldPay use Thawte 2048 bit encryption systems. At the browser 128 Bit SSL is used.

Personal details
Red Monkey Coffee.Com will and never has given your details to anyone else outside wardigroup.com. We do not release information to third parties. We maintain a quarterly e-mail Newsletter for updates, offers and developments at Red Monkey Coffee.Com which we add our customers to. Customers have the option not to be included on the mailing list, details of how to stop receiving the e-mail are clearly on every Newsletter.

Privacy Statement
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. Your data will be stored for our internal bookkeeping systems we store orders in printed and electronic form.


We will not e-mail you in the future if we have not told you so already. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes:

Your name
Address
Phone number
E-mail address
Where you found us
Comments

We will not see or store you credit card details on any of our systems they are automatically processed by WorldPay who may store you card details according to there practices, the only time we will know you card details is if we were to investigate suspicious payments which we belive could be fraudulent and need to be checked with the necessary authorities.

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at mail@redmonkeycoffee.com . If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.


Click here to also read our Terms and Conditions

e-mail: mail@redmonkeycoffee.com (Please use Voice mail if active)
Red Monkey Coffee.Com, Unit 8, Berwick Avenue, Shrewsbury, Shropshire, SY1 2NT, United Kingdom